At KeyEvents, we understand that circumstances may arise requiring adjustments to your
event plans. Our refund policy is designed to be fair and transparent, ensuring your
satisfaction.
• 50% Refund Charges After Booking:
o In the event of a cancellation after booking our services, a refund of 50% of
the total booking amount will be processed. • 100% Refund Charges for Cancellation 15 Days Prior:
o Should you need to cancel your event and notify us at least 15 days prior to
the scheduled date, we will provide a 100% refund of the total booking
amount.
Refund Process: • To initiate a refund, please contact our customer support team at
[email protected] with your booking details. • Refunds will be processed within 4-5 business days through the original payment
method. Exceptional Circumstances: • In exceptional cases, such as force majeure or unforeseen circumstances, we may
review refund requests on a case-by-case basis to ensure fairness. Modifications to Bookings: • If you need to modify your booking, please contact us as soon as possible. We will do
our best to accommodate changes and avoid unnecessary charges. Note: • Refund charges are implemented to cover administrative and processing costs
associated with cancellations.
By choosing KeyEvents, you agree to adhere to this refund policy. We are committed to
providing exceptional service and ensuring your event planning experience is as smooth as
possible. If you have any questions or concerns, please feel free to contact our customer
support team